Service Design — Latest Articles — Isaac Jeffries

Hi, I'm Isaac.

I'm a consultant and advisor for social enterprises - using business to change the world.

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All in Service Design

Prototypes And Pretendotypes

Jul 25

Jul 25 Prototypes And Pretendotypes

Service Design, Value Propositions

Sales For Kind People - Screening And Supporting Customers

May 2

May 2 Sales For Kind People - Screening And Supporting Customers

Strategy, Service Design

How Storyboards Help Entrepreneurs

Sep 3

Sep 3 How Storyboards Help Entrepreneurs

Sophisticated And Unsophisticated Customers

Aug 11

Aug 11 Sophisticated And Unsophisticated Customers

Business Modelling, Service Design

How To Use Design Thinking To Strengthen Your Business

Jul 29

Jul 29 How To Use Design Thinking To Strengthen Your Business

Service Design, Strategy, Business Modelling

Jul 12

Jul 12 Dear Katia

Strategy, Service Design

How To Run Your First Customer Interviews

Apr 13

Apr 13 How To Run Your First Customer Interviews

Business Modelling, Service Design

Sales For Kind People - Designing The Complete Experience

Mar 3

Mar 3 Sales For Kind People - Designing The Complete Experience

Strategy, Service Design

Sales For Kind People - Core Philosophies

Feb 26

Feb 26 Sales For Kind People - Core Philosophies

Strategy, Service Design

Standardisation vs Autopilot

Feb 18

Feb 18 Standardisation vs Autopilot

Practical Facilitation Tips

Feb 3

Feb 3 Practical Facilitation Tips

Strategy, Service Design

Facilitating The Aha! Moment

Jan 26

Jan 26 Facilitating The Aha! Moment

Strategy, Service Design

How Your Customers Interpret Your Prices

Dec 8

Dec 8 How Your Customers Interpret Your Prices

Service Design, Financials